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Sai Tei, Madrid

3.5
#32 of 61 in Spas in Madrid
Sai Tei is located in Madrid. To visit Sai Tei on your trip to Madrid, use our Madrid trip itinerary builder website .
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Sai Tei Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
47 reviews
Google
3.7
TripAdvisor
  • I went to make a color correction, before sitting on the couch I explained that I wanted it to disappear in reddish from my hair, to make it clear if they could do it (you already come from a bad experience) I was told that without a doubt. They left my hair greenish... I told them that's not what I talked to them about. Pay for the service (120 euros) I was given an appointment for the next day to fix it. The next day I went to the living room and once sat on the couch and after the disgust I was carrying, I was approached by the owner (an older lady) with many airs of arrogance and pride saying that once they would fix the color, but if I didn't look like I wanted me not to was free, and there would be no more arrangements (as if I had come back the second time on a whim.)) I told them I was leaving, and I had my money back. They apologized for the mourning, convinced me and I was left to have it fixed, the color was not the one I told them I wanted, but at least I did not leave with the green hair anymore. A fiasco.. Never again.
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  • My experience has been terrible. Two months ago I paid a promotion from the hairdresser advertised by IG, 150 euros at half price (which is already ok), I entered them in advance because it was the condition of the promotion. I had two upcoming events and I took the appointment at one of them. I was called insistently to change the appointment once scheduled. I did it and I counted for the second event. My sister's wedding. And at what point did I do it!! I was dumped the day before!! I was cancelled on Friday afternoon (the appointment was for Saturday morning) saying that the stylist had had an accident and couldn't attend me. THEY DID NOT GIVE ME ALTERNATIVE, this is the most amazing thing, nor another professional, nor any solution. They wouldn't pick up my phone, they just wrote me messages by wassap, they refused my calls. I showed up downtown and it was closed!! I had a terrible time and went to my sister's wedding without combing and with disgust. On Monday I called to get my money back, and they did, I just needed! Judge yourselves but I think they are not professional at all, that they have no foresight for providing excellent service, according to the exorbitant prices they have. I DO NOT RECOMMEND IT.
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Google
  • I loved the experience and the place but I've been told I was putting Shellac but I am pretty sure it was not Shellac when I removed it. They don't use for sure Shellac for the base when doing the manicure.
  • It'S been a horrible experience. I Got a draw for IG and consisted of some wicks (Shatush or balayage). I Asked for an appointment and when I got there I insisted I didn't want blond hair so, I was put on blonde. So Far all acceptable, did not take into account my opinion but good. When I washed my hair the next day I was scouring and the good look of the day before was gone. With The trouble of a witch I'm going to work and I decide to go from urgency to a hairdresser in which I am informed that the stylist of the previous day had ruined my hair by having one of the products longer recommended and that surely then tried to camouflage with another of them. Already with an acceptable hair color and disguise the spoiled parts decide to write an email to Sai Tei reporting the situation and, to my surprise tell me that the fault is mine because I have been informed that the treatment was incomplete (which was not done) and that I n Egué to pay (of course, it was a prize that consisted of some wicks and I will not pay for a haircut. I tell Them that blonde does not and they put me blonde, what could I expect from a haircut? I Guess it would have gone bald. According To them I needed another product to avoid that hair-scourer, which I will enjoy for months until I grow hair again. They Also throw me in the face that did not go to his room to solve the previous day, which I did not see possible to be working and not open the hairdresser before 8. A total disaster I do not recommend it at all. If something goes wrong, it's the client's fault, of course. And Now you can start giving birth to me from Sai Tei.
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